Shipping policy

Last updated: October 7, 2026

Free US shipping

Every order to the United States ships free. The price you see at checkout is the price you pay for shipping: $0.

Processing time

Orders are processed and handed to the carrier within 1–3 business days (Monday to Friday, excluding US holidays). Orders placed on weekends or holidays are processed the next business day.

Delivery time

Once shipped, most US orders arrive within 10–15 business days. These are estimates, not guarantees; weather, carrier volume and holidays can add a few days.

Where your order ships from

SnappySteps slippers are fulfilled by our manufacturing partner and may ship from overseas. If you order more than one pair, they may arrive in separate packages.

Tracking

When your order ships, we will email you a tracking link. Tracking can take a few days to show movement after the label is created.

Address changes

Please double-check your shipping address at checkout. If you need to change it, contact us as soon as possible — we can update it until the order ships. We are not able to redirect packages once they are on the way.

Late or missing orders

If your order has not arrived within 25 business days of shipping, or tracking shows it as delivered but you can't find it, email us at erkinkurfal@gmail.com with your order number. We will look into it with the carrier and, if the package is lost, send a replacement or a full refund.

Questions

Reach us any time at erkinkurfal@gmail.com or through our contact page.